Frequently asked questions
You may click visit the homepage and select if you're booking for an event in Melbourne or Adelaide. A deposit or full amount for all events is kindly requested to be made at the time of booking. Minimum spend applies.
If another person books on the same date and our slots are almost full, we will give the slot to the first person who pays the deposit.
We travel everywhere in Victoria with a radius of max 200 km from Melbourne, and in SA Adelaide. Yes, a travel fee applies for events on top of your pizza package. All our prices are exclusive of GST.
We operate rain or shine. However, we do not operate during severe weather warnings, lightnings or extreme winds. Our goal is to make every event successful no matter what. We will reschedule the event if we can not operate.
Deposits are refundable for cancellations made at least 90 business calendar days before the booking date.
If a cancellation is made within 90 business calendar days of the booking, the deposit is non-refundable under any circumstance.
However, deposits are transferable to another person.
If there are any changes with the numbers, please let us know at least 7 days before the event day. Kindly note that we will be requiring the final numbers by Monday of the week of your event. We will no longer be amending the invoice should there be a decrease in the numbers reported after Monday.
If the number of guests present are less than what you initially told us, unfortunately, we cannot offer you a refund because the ingredients and all have already been paid for.
However, if the number of guests are more than what you initially booked for, you can pay for the additional amount on the day of the event.


